Details of Changes
HTML or style changes are not tracked here; only changes that alter the meaning or intention of our legal documents. Note where items are numbered the number may have altered since this change. Changes in numbering will only be recorded if it altered the meaning or intention of the document.
Changes made on 10th December 2009 at 08:29 to Full General Terms and Conditions:
A new section was added:
12. Customers using our On Line Backup (OLB) or our Continuous Data Protection (CDP) services are responsible for configuring these services and regularly checking that the systems are running as they require. We do not monitor these backup services at a client level, we only monitor that the servers are running without error and have sufficient capacity. OLB uses the internet to upload files and changes. The customer is responsible for these broadband costs and needs to ascertain whether this activity will affect his/her activity allowance if there is one.
The following block of text was changed:
13. When installation or configuration is commissioned on an existing system, a full back up must be made by you immediately prior to us commencing work. Unless this is done we cannot guarantee to completely reinstate the system and data if that becomes necessary ...
To:
13. When installation or configuration is commissioned on an existing system, a full back up must be made by you immediately prior to us commencing work. Unless this is done we cannot guarantee to completely reinstate the system and data if that becomes necessary. In circumstances where Southcot Services Ltd is managing that backup for you, we will undertake to perform the relevant backups. However this responsibility is limited to the data, files and code that our back systems have access to. It should be noted that customers using our On Line Backup (OLB) or our Continuous Data Protection (CDP) services are responsible for confirming that the required backups are done not Southcot Services Ltd ...
